Refund Policy | RA Cyber Secure

Digital Products — Generally Non-Refundable

Because RA Cyber Secure's products are digital downloads delivered instantly upon purchase, purchases are generally final and non-refundable once the digital content has been accessed or downloaded.

When Refunds May Be Available

Refunds may be considered in the following limited circumstances:

Duplicate purchase (if you accidentally purchased the same product twice)
Technical failure preventing download or access to the product
Unauthorized purchase (fraudulent transaction)
Refund requested within 30 days of purchase and the product has not been accessed or downloaded

How to Request a Refund

To request a refund, please contact RA Cyber Secure within 30 days of your purchase with:

Your order ID or receipt number
Your email address associated with the purchase
Reason for the refund request

Refund Processing

If your refund request is approved, we will process the refund to your original payment method within 5-10 business days. Please allow additional time for your bank or payment processor to reflect the credit.

Satisfaction Guarantee

RA Cyber Secure stands behind the quality of its products. If you're not satisfied with your purchase within the first 30 days (and haven't downloaded or accessed the content), we will provide a refund, no questions asked.

Applicable Law

This refund policy is subject to applicable consumer protection laws and regulations in your jurisdiction. If local laws provide greater consumer protection or refund rights, those laws will apply.

Contact Us

If you have questions about this refund policy or need to request a refund:

RA Cyber Secure
Email: info@racybersecure.com
Phone: (706) 751-7297